Privacy Policy Statement

This Privacy Statement was most recently updated on 18/08/2026.

Who we are

When we talk about "GreenStream" "us" or "we" in this policy, we are talking about GreenStream Data Limited. GreenStream fully respects your right to privacy and we are committed to ensuring that your privacy is protected. Please read the following to learn more about how we collect, use, process, and disclose your information, including personal information and how we keep it secure.

For the purpose of the EU General Data Protection Regulation 2016/679 and the Data Protection Act 2018 (the "Act"), the data controller is GreenStream whose registered office is The Greenway, Block C Ardilaun Court, St Stephen's Green, Dublin D02 TD28, Ireland.

What does this privacy policy cover?

This Privacy Policy (the "Policy") covers our treatment of your personal information that we gather when you are using our services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual ("Personal Information") as explained in more detail below.

What information do we collect?

We receive and store information that you provide directly to us. For example, we collect Personal Information, such as name, age, contact details including email, postal address and telephone numbers, financial information, and tax numbers (and of course you may choose to share other relevant information with us). Any information which you provide to us is not made available to any third parties without your permission and is used by GreenStream only in line with the purpose for which you provided it and in accordance with the Act.

How do we use the information?

The information you provide to us is used by us to: provide you with professional advice; send you information that you have requested and that may be of interest to you (these include details about our services); notify you of changes to our services; seek your views or comments on our services or policies; carry out our obligations arising from any contracts entered into between you and us; improve our services that we may provide to you; answer your enquiry; provide other services related to or supplementary to the above; market our services directly to you to your professional or business email address; and where appropriate and in accordance with applicable laws and requirements, we may also use your personal data for marketing activities. Where appropriate, we will seek your consent to undertake some of these activities.

We may also use the information you send to us to communicate with you via email and, possibly, other means, regarding events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. We always include an unsubscribe button in our communications, so you can opt out of receiving such communications at any time.

What is our legal basis for processing your data?

We rely on the following legal bases under Article 6 of the GDPR, depending on the purpose: performance of a contract (where processing is necessary to provide our services to you); legitimate interests (for example, responding to enquiries, improving our website and services, and business-to-business communications, provided this does not override your rights); consent (for example, where you opt in to marketing communications or non-essential cookies, which you may withdraw at any time); and compliance with a legal obligation (for example, retaining records as required by tax or company law).

How do we share your personal data?

We do not share your personal information to anyone except as set out herein. We consider your data to be private and confidential. We may sometimes disclose your data:

Is personal information about me secure?

We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction. While GreenStream takes all due care in ensuring the privacy and integrity of the information that you provide to us, we recognise that no data transmission over the internet can be 100% guaranteed as secure. The possibility exists that this information could be unlawfully observed by a third party while in transit over the internet. GreenStream accepts no liability should this occur.

Do we transfer your data outside the EEA?

Some of the third-party service providers we use, including our cloud hosting infrastructure and Google Analytics, may process personal data on servers located outside the European Economic Area (EEA), including in the United States. Where this occurs, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, an adequacy decision, or an equivalent lawful transfer mechanism, to ensure your personal data continues to receive a level of protection consistent with the GDPR. You can request further information about these safeguards by contacting us using the details below.

How long will we use your personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve GreenStream's purposes through other means, and the applicable legal requirements.

Information we automatically collect

When you visit our website we collect certain information related to your device, such as your device's IP address, referring website, what pages your device visited, and the time that your device visited our website. Information collected by cookies and other similar technologies — we use various technologies to collect information which may include saving cookies to users' computers. For further information, please see the section below headed "Cookies and other Tracking Technologies".

Cookies and other tracking technologies

A "cookie" is a bite-sized piece of data that is stored on your computer's hard drive. They are used by nearly all websites and do not harm your system. We use them to track your activity to help ensure you get the smoothest possible experience when visiting our website. We can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit. We can also use cookies to analyse traffic and for advertising purposes. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings.

For more information on how to manage or disable cookies, please visit www.aboutcookies.org and www.allaboutcookies.org.

We use cookies to:

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting this Wikipedia article on HTTP cookies, which includes additional useful information on cookies and how to block cookies using different types of browser.

Please note, however, that by blocking or deleting cookies used on the website, you may not be able to take full advantage of the site. The cookies used by us fall into these main categories: Necessary; Functionality; Performance; Analytics.

We also may use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. This information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make our Services and Websites better for our users. We also utilise Google Analytics, a web analysis service provided by Google, to better understand your use of our Websites and Services. Google Analytics collects information such as how often users visit the Websites, what pages they visit and what other sites they used prior to visiting.

Google uses the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Websites to contextualise and personalise the ads of its own advertising network. Google's ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google offers an opt-out mechanism for the web.

Automated decision-making

We do not carry out any processing of the personal data described in this policy — such as data collected through this website or in the course of general enquiries — using solely automated decision-making that produces legal effects concerning you or similarly significantly affects you. Our platform's AI-driven analysis is applied to our customers' technical and commercial asset data, not to the personal data of website visitors.

Marketing communications

If you have consented to receiving certain promotional or marketing communications from us, you can opt-out of receiving such promotional or marketing communications from us at any time, by using the unsubscribe link in the email communications we send, or by sending us an email.

How can I update and access my information (exercise my data subject rights)?

You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

In order to exercise any of the rights set out above, please contact us at the contact details at the start of this privacy notice. If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal. If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation. You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.

Will we ever change this privacy policy?

We may need to change this Privacy Statement from time to time. We will alert you to material changes by, for example, placing a notice on our website and/or by sending you an email (if you have registered your e-mail details with us) when we are required to do so by applicable law. You are responsible for periodically reviewing this Privacy Statement.

What if I have questions about this policy?

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Protection Officer — Susan Collier.

Email: info@greenstream.ai
Call: +353 1 449 1105
Write to: Susan Collier, Data Protection Officer, GreenStream Data Limited, The Greenway, Block C Ardilaun Court, St. Stephen's Green, Dublin D02 TD28, Ireland

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that GreenStream has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission, Ireland's supervisory authority under the GDPR.

Email: info@dataprotection.ie
Online: forms.dataprotection.ie/contact
Write to: Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963, Ireland
Call: (01) 765 0100 or 1800 437 737